That's awesome information thanks @eth .  I am also in a local NDIS facebook group which gives me some idea of what providers are like.  Although its only a smallish group and I find that sometimes providers/businesses will suggest to clients to join these  groups so the recommendations are often in their favour.

It's difficult to know who to trust.  I hadn't seen the Endeavour website, thanks for that, I'll go and take a look at it.